Gardening after a workplace injury

WorkSafe and WorkCover gardening enquiries in Melbourne

Request gardening assistance in Melbourne where a workplace injury and WorkSafe claim may affect the person’s ability to maintain their home.

No booking is created until availability and details are confirmed.
  • Public liability insurance
  • Police check completed
  • One-off and recurring enquiries

What you can request

WorkCover gardening assistance that starts with the actual job

The injured person, family member, case manager or insurer contact can send the initial request. We review the property, tasks and capacity before confirming documentation, approval and billing requirements.

In Melbourne, this is a WorkSafe Victoria household-help enquiry. The agent approval and eligible provider arrangement must be clear before claim-funded gardening can begin.

WorkSafe Victoria calls this household help. Claim-funded essential gardening requires a treating-practitioner referral, prior agent approval and a WorkSafe-registered household-help provider. This form records an enquiry only; Mercando must confirm an eligible provider arrangement before accepting WorkSafe-funded work.

Essential lawn care

Mowing and edging requested as part of the agreed household assistance scope.

Basic garden maintenance

Weeding, manageable pruning and upkeep based on the approved tasks.

Approved service scope

Claim contact, authorisation and billing requirements are confirmed before funded work.

Ongoing assistance

Recurring gardening can be requested where approval and capacity remain in place.

Local coverage

WorkCover gardening assistance across metropolitan Melbourne

These are representative service areas, not a live map of individual gardeners. You can enquire from another nearby suburb as well.

Inner Melbourne

Melbourne CBD, Carlton, Fitzroy, Collingwood, Richmond, South Yarra, Prahran, St Kilda and nearby areas or surrounding suburbs

Northern Melbourne

Brunswick, Coburg, Northcote, Thornbury, Preston, Reservoir, Heidelberg, Greensborough and nearby areas or surrounding suburbs

South-east Melbourne

Caulfield, Bentleigh, Moorabbin, Oakleigh, Clayton, Glen Waverley, Dandenong, Frankston and nearby areas or surrounding suburbs

If no suitable gardener is currently available, we can retain your enquiry on the Melbourne waitlist and contact you when relevant capacity opens.

Clear from the start

How the enquiry works

  1. 1

    Describe the assistance needed

    Provide the suburb, gardening tasks and the case manager, insurer or agent contact if known.

  2. 2

    Check capacity and approval

    We review a suitable local option and clarify the evidence or written approval required.

  3. 3

    Confirm before booking

    The authorised tasks, frequency, price and billing contact are confirmed before claim-funded work begins.

Useful before you enquire

Frequently asked questions

Selected published customer reviews

What customers say about Mercando

These customers describe their experience with Mercando gardening; they are not presented as participants in a particular funding program.

Very happy with my gardening help. Rob is friendly, helpful and has a good eye to see what needs doing. He and his team work fast and do the most they can in the time allowed. Always leaving our place looking neat & lovely.

Robyn Holland

Google · Regular gardening customer
Very happy with the gardener who comes on a regular basis. He does a good job and informs me of his visit in advance. Mercando is easy to communicate with.

David · Wheelers Hill, VIC

ServiceSeeking · Recurring gardening customer

Start with a short enquiry

Tell us what gardening help you need in Melbourne

We will review the work, location and current capacity before confirming the next step.